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20131202
20131210
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KNTV (NBC) 1
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NBC
Dec 3, 2013 6:00pm PST
? president obama says a month of troubleshooting from experts has improved the site's functionality. >> it's working better now and it's just going to keep on working better over time. >> reporter: the white house claims 50,000 users at a time, and 800,000 per day can now access healthcare.gov. can we verify that? >> like anything else in this world, there is no other outside independent way to evaluate it, although i think they will ultimately show how many people enrolled and the numbers will be transparent and they'll be putting out the report. i think these are good reasons to believe him on this one. >> reporter: ken jacobs has been closely monitoring the affordable care act at berkeley's labor center and feels confident about where things are headed on the front end. success is not just about getting signed up on the website. health plans also need the right consumer information. and on the back end, there have been issues. 834 transaction form is what insurers receive with your enrollment information, your policy information, and other critical details. in some cases, these forms ha
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